Frequently Asked Questions

Learn more about the RushTix Livestreaming experience.

18 articles in this collection
Written by Jill Bourque, Carlmel Joy Escuadro, and Jogie Balanquit

What is RushTix?

Legendary Comedy Livestreams

Written by Jill Bourque
Updated over a week ago

How does RushTix livestreaming work?

Once you've booked a ticket, you'll receive a confirmation email along with the livestream link.

Written by Carlmel Joy Escuadro
Updated over a week ago

How can I access the livestream?

You will receive a link through our email system.

Written by Jogie Balanquit
Updated over a week ago

Can I watch the livestream on my TV?

Yes, you can use Roku, Chromecast, AppleTV or HDMI!

Written by Carlmel Joy Escuadro
Updated over a week ago

What should I do if I forgot about the stream?

The same thing you would do if you missed an in-person show.

Written by Jogie Balanquit
Updated over a week ago

Can I watch the livestream later?

No, all shows are streamed LIVE and happen in the moment.

Written by Carlmel Joy Escuadro
Updated over a week ago

Refund Policy

All sales from RushTix are final and non-refundable.

Written by Jill Bourque
Updated over a week ago

How do I play the livestream?

The livestream should play automatically at the designated time.

Written by Carlmel Joy Escuadro
Updated over a week ago

Can I screen record an event?

Screen recording of any RushTix livestream event is strictly prohibited

Written by Carlmel Joy Escuadro
Updated over a week ago

How do I reset my password?

Can't login? Here's how to reset your password.

Written by Jill Bourque
Updated over a week ago

How do I update my credit card?

Here's the skinny on how to update your credit card

Written by Jill Bourque
Updated over a week ago

Can I watch the livestream on my phone or iPad?

Yes, but for the best experience, we recommend computers over phones or iPad.

Written by Carlmel Joy Escuadro
Updated over a week ago

What do I do if I can’t see anything or if the video is frozen?

Written by Carlmel Joy Escuadro
Updated over a week ago

What is the recommended browser to use?

Others work too, but we recommend Chrome

Written by Carlmel Joy Escuadro
Updated over a week ago

What is the required internet connection speed to watch the show?

We recommend a speed of 30 mbps or higher for a flawless connection

Written by Carlmel Joy Escuadro
Updated over a week ago

Can I buy/transfer a ticket for my friend?

Yes, just let us know!

Written by Carlmel Joy Escuadro
Updated over a week ago

Are you hiring?

Yes, a career is waiting for you!

Written by Jogie Balanquit
Updated over a week ago

Any other questions?

Click the GREEN button in the lower left corner of the screen to get help right away.

Written by Carlmel Joy Escuadro
Updated over a week ago