Frequently Asked Questions

Learn more about the RushTix Livestreaming experience.

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Written by Jill Bourque, Carlmel Joy Escuadro, and Jogie Balanquit

What is RushTix?

Legendary Comedy Livestreams
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Written by Jill Bourque
Updated over a week ago

How does RushTix livestreaming work?

Once you've booked a ticket, you'll receive a confirmation email along with the livestream link.
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Written by Carlmel Joy Escuadro
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How can I access the livestream?

You will receive a link through our email system.
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Written by Jogie Balanquit
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Can I watch the livestream on my TV?

Yes, you can use Roku, Chromecast, AppleTV or HDMI!
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Written by Carlmel Joy Escuadro
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What should I do if I forgot about the stream?

The same thing you would do if you missed an in-person show.
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Written by Jogie Balanquit
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Can I watch the livestream later?

Yes, some select shows are available for 24 hours after the livestream.
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Written by Carlmel Joy Escuadro
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Refund Policy

All sales from RushTix are final and non-refundable.
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Written by Jill Bourque
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How do I play the livestream?

The livestream should play automatically at the designated time.
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Written by Carlmel Joy Escuadro
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Can I screen record an event?

Screen recording of any RushTix livestream event is strictly prohibited
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Written by Carlmel Joy Escuadro
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How do I reset my password?

Can't login? Here's how to reset your password.
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Written by Jill Bourque
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How do I update my credit card?

Here's the skinny on how to update your credit card
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Written by Jill Bourque
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Can I watch the livestream on my phone or iPad?

Yes, but for the best experience, we recommend computers over phones or iPad.
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Written by Carlmel Joy Escuadro
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What do I do if I can’t see anything or if the video is frozen?

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Written by Carlmel Joy Escuadro
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What is the recommended browser to use?

Others work too, but we recommend Chrome
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Written by Carlmel Joy Escuadro
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What is the required internet connection speed to watch the show?

We recommend a speed of 30 mbps or higher for a flawless connection
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Written by Carlmel Joy Escuadro
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Can I buy/transfer a ticket for my friend?

Yes, just let us know!
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Written by Carlmel Joy Escuadro
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Are you hiring?

Yes, a career is waiting for you!
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Written by Jogie Balanquit
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Any other questions?

Click the BLACK button in the lower left corner of the screen to get help right away.
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Written by Carlmel Joy Escuadro
Updated over a week ago